Refund & Return Polcy

Thank you for shopping at CleverShopz! We value your satisfaction and want to ensure that you are happy with your purchase. This Refund and Return Policy outlines our practices regarding returns and refunds. By making a purchase on our website, you agree to the terms of this policy.

1. Return Eligibility

You may return items within [insert number] days of receiving your order, provided they meet the following criteria:

Items must be unused, unopened, and in the original packaging.
Items must be accompanied by the original receipt or proof of purchase.

Non-Returnable Items: Certain items are non-returnable, including:

Gift cards
Downloadable software products
Items marked as final sale

2. Return Process

To initiate a return, please follow these steps:

Contact our customer service at dalapathiinvestments@gmail.com or call us at +91 8339031066 to request a return authorization.
Once your return is approved, you will receive instructions on how to return your item.
Package the item securely and include all original packaging and accessories.
Ship the item to the address provided in the return authorization.

3. Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to the original payment method within [insert number] days. Please note that it may take some time for your bank or credit card company to process and post the refund.

4. Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item unless the item is defective or the return is a result of our error.
Shipping costs are non-refundable.

5. Exchanges

If you need to exchange an item for the same item (e.g., a different size or color), please follow the return process outlined above and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [insert number] days of receiving the product. We will provide instructions for returning the item and will issue a full refund or replacement at no additional cost.

7. Changes to This Policy

We reserve the right to modify this Refund and Return Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions about this Refund and Return Policy, please contact us:

Company Name: Dalapathi Investments Private Limited
Address: 3013/7, Simha Arcade, 3rd floor, Konanakunte, M.K.K road, Mariyappanapalya, Bangalore, Karnataka, India 560021
Email: dalapathiinvestments@gmail.com
Phone Number: +91 8339031066